Terms & Conditions




Rental Terms & Conditions

Reservations & shipping : No rental will be considered booked & accepted until the non refundable deposit ($50 each outfit) has been paid. The full rental balance is required 3 weeks before the shipping or pickup of the rentals. Reservations that are made less than 2 months from the event date will be charged the full balance instead of a $50 deposit. Orders will be shipped roughly one week prior to your event, and shipments will be made by Fed Ex ground. If a quicker delivery is desired, options are available at the customers cost. If your rental qualifies for free shipping, we will pack & ship the items to you at no charge, but the return shipping is always the customer’s responsibility.

Rentals are non-refundable: If your event is canceled or for some reason you are no longer in need of our rental services, you can cancel your rental but your rental deposit or “reservation fee” is non-refundable. Once rented items are packed up and shipped off to you, the rental is final & we offer no refunds or credits.

Improper measurements : A checklist is provided to ensure all items have been enclosed. Kilt Rental USA cannot be held responsible for improper fittings due to our customer accidentally giving us wrong measurements. If such event is to occur, we will work with you to exchange items as quickly as possible, if available. The customer is then responsible to pay for any additional shipping costs. We cannot guarantee compensation for any complaints after the event.

Damaged & lost merchandise: Any rental merchandise that is damaged beyond reasonable repair, or that is lost while in your possession, will be charged to your credit card at full retail price.

Any rental merchandise returned permanently stained, soiled, or water damaged, will be charged full retail price for replacing the items. Any rental kilt or shirt returned with bodily fluids on them will be packed up and returned to you at retail price. Kilts are $389, tux shirts are $39.95, Highlander shirts are $59.95.

If an article of clothing, a shoe, or any item rented is wet from perspiration or water, it must be air dried (not in machine dryer) before shipping. The customer will be held responsible for mold/mildew infested items due to shipping wet clothes or shoes. Since mold/mildew destroys clothing & shoes, the customer will be charged full retail price for unsalvageable items damaged by mold/mildew.

Missing buttons, torn and damaged items that we deem repairable will be repaired at a fair price and charged to your account. Charges for repair and replacement are available on request.

Ironing the kilt’s exterior can damage the fabric. It should be ironed from the inside if needed. Do not let the hot iron touch the jacket; you should have a piece of cotton fabric between the jacket and the iron. The best way to get wrinkles out is steaming so damage does not occur.

Any personal items (sunglasses, flasks, etc.) that are accidentally left in a rental return will be sent back to the customer at the customers cost.

Late fees: If you are sending rented items to us via “ground” they must be scanned by the delivery driver on the first business day after your event. If you cannot make it to a Fed Ex or UPS location on the following business day after your event, you have 2 options: accept the late fee or ship the item via “express” so that it arrives on the due date given. All rental merchandise is to be returned by the due date given. To compensate for lost business, any rental merchandise not received by the due date shall be subject to a late fee of $25.00 a day, per person. The late fees and/or merchandise replacement fees will be charged to the credit card given on your rental account. For any full formal rental outfits not returned within 7 days, there will be a charge of $1,200 per package to your credit card on file. For any individual items rented (IE: kilt only) the full retail price for each item will be charged to your credit card on file.

Custom Kilt Terms & Conditions

Custom kilt sales are final, we offer no refunds or store credits on custom kilts & custom jackets. Kilt Rental USA & Claymore Imports cannot be held responsible for customers who inadvertently measure themselves. If you have questions in regards to the measuring process please contact us.

Custom kilts usually take 60 - 90 days, however, on occasion kilts might arrive sooner or later than the 60 - 90 days. If you have an event date that you must have your kilt or jacket by, this information must be relayed to us.

Most five yard kilts are literally made of five yards of cloth, however the exact yardage depends on the seat size as well as the distance between the stripes on the tartan itself. The same statement is true for eight yard kilts.

10oz & 11oz kilts come with a blind hem that is stitched in the kilts bottom edge. Our 13oz Welsh kilts also have a hem. The hem is perfectly hidden & does not affect the look or feel of the kilt, nor do you have to do anything to it, it's just something you should be aware of.

All custom kilts will be pleated to the set which is by far, the most popular way of pleating kilts. If a specific style of pleating is desired, please type this into the "other field" when ordering your kilt.

Dont let all these details overwhelm you, we are a family owned kilt shop that takes care of our customers. You can call our retail store anytime between the hours of 9am - 5pm Arizona time.